Category Archives: FAQ

Covid 19 and how we work in those challenging times

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With this situation being as challenging as it is and with so many unknowns at the moment we all are trying to figure out  how to function with safety in mind for all of our customers and our family members. Most of all we obey social distancing rules recommended by the government and it looks like a good way to combat the spread of this virus. Besides that we are also using chemicals that are specially designed to kill viruses of this peculiar nature, this is completely free of charge as we understand that those times are difficult for everybody and most of all we have to look after our health and safety. 

Besides the above we are also washing our equipment with far stronger chemicals, so that there is no spread of any contagions between households we work at on a daily basis. That is why we take a bit longer on site then usual as it all takes time to conduct in a theral manner. This is all in place to enhance our safety measures and to be in line with government’s recommendations so that we can curb the spread of this element.

Thanks to using of very strong chemicals we do have complete confidence that we are offering best possible disinfection to our customers and their households so that they stay safe to the extend it is possible in given situation.Thanks  to  our  great  suppliers  we  have  an  access  to   those  great  chemicals. Covid19 chemicals


Carpet cleaning hire FAQ

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How To Choose A Carpet Cleaning Company?

This is important question for many interested, while searching for carpet cleaners one can see that there are more and more of them on the market. Mainly because costs of starting this sort of company is relatively low, simple search in can show over 100 results. That is why most important to look for is professional cleaning team with experience behind their belt and ideally some professional qualifications in the field.

What Method Should They Be Using?

This is something that may be confusing for some looking in to the carpet cleaners, there are two main methods on the market.

Spray and extract method – this is simply spraying water with cleaning detergent on the carpet and then extracting it with dirt that was on your carpet or upholstery.

Steam cleaning – this is more advance cleaning method that may be more efficient however more costly to hire. using steam with cleaning detergent that is afterwards extracted by created pressure from cooling of the steam.

Carpet Cleaning Solution They Should Be Using?

There are many on the market, there are even those that can be bought from supermarket and used without specialist equipment, however they will not prove effective enough on the larger surfaces and with some problematic stains. Karcher is well known for its industrial focus and reliability, that is why we recommend their products.

Is Rug Cleaning Extra Service?

It will depend on the company you are looking at, at DMcarpet clean we see rugs as additional surface that require additional attention form our cleaning specialists.