Unfortunately it is taking place with some cleaning professionals to use those techniques on their potential customers and it is greatly unsuitable in my eye to even go this way while dealing with prospects. Something of this methodology is prohibited even over the phone by selling standard organization, unfortunately it is still practiced by some companies that are looking only at their short term profits and not being interested in sustainable nature of their business and benefit for users of their services.
I have read recently about a case of carpet cleaner that have charged account for elderly person for service of living room carpet cleaning, bill run up to £300 for this single services. Company explanation as that it was a subscription charge and that once a year it will be charge with intention of cleaning carpets twice a year. What a horrible history for our industry to read about,
One can see that this is very devious behavior of this particular technician, and company that have allowed to do this sort of act is just outrageous. They have initial stated that carpet cleaning is a free sample and that one will not have to pay anything on the first instance of cleaning and that it is this great initial promotion that is run in customer’s neighborhood.
I wish that this company will go in to insolvency soon and its directors will be in situation to understand that what they have done is very immoral.
When it comes to this issue one has to remember that home improvement projects are very important to sleep on, do not be rushed in to and be ware of hard selling techniques sometimes used by trades people. Sometimes those sales people would be very skilled in rushing you in to making decision with their hard selling methods that may be rather hampering for your common sense to pick up on things that may be not very beneficial for your house value, like:
- contractor may be inexperienced for the project
- May not have enough time to undertake your project and will be jumping from job to job to wrap up most customers in shortest time.
- may be demanding payment at front, avoid those. rather pressure your contractor on installments payed at the end of project so that he will be motivated to finish your project on time with in budget and to make you happy with results.
- Make sure that he will produce gantt chart for your project, to which you can hold him accountable to some degree.
Recommendations very important to consider when ever you are choosing your professional, make sure that you get them from your future contractor and have a look in to them yourself so that you can make sure that they are real. find those with project most similar to your own and this can be very good indicator how this will present your perspective with individual that will be working at your home.
Good luck and do not jump in to project without systemic research.